Mollie West Duffy

Mollie West Duffy is a senior organizational designer at IDEO in New York, NY. What exactly is organizational design, you might ask? It's helping IDEO's clients become more adaptive, creative, and prolific by reimagining all aspects of an organization from its underlying structures, incentives, processes, and talent practices to its physical workplaces, digital collaboration tools and communications.

She's worked on projects at IDEO ranging from starting an innovation lab within a financial services firm, shifting organizational culture within a major federal government entity, and improving customer and employee experience at a large stadium. Previously she consulted for Casper (the mattress e-tailer), did research for the dean of Harvard Business School, and was a design strategist at Capital One Labs. 

She's written for Fast Company, Quartz, the Stanford Social Innovation Review and other digital outlets. She co-founded the Capital Good Fund, Rhode Island's first microfinance fund in 2008. She graduated from Brown and has an MFA in Transdisciplinary Design from Parsons.

She's co-authoring a book about emotions at work: No Hard Feelings, which will be published by Penguin in January 2019.

She co-runs a series of meet-ups in NYC on culture called CULTURE LABx


You can find her on twitter @molliewest

Email: info @ mollieawest dot com